JETFIN TECHNOLOGIES SOLUTION

The Privacy Policy of JETFIN TECHNOLOGIES SOLUTION, operated and managed by JETFIN TECHNOLOGIES SOLUTION PRIVATE LIMITED, explains how your personal information is gathered, processed, and utilized whenever you use our services or access our platform. Please note that this document does not apply to external websites linked to our platform or to third-party entities connected with JETFIN TECHNOLOGIES SOLUTION.

In this Policy:

“we,” “our,” and “us” refer to JETFIN TECHNOLOGIES SOLUTION.
“you,” “your,” “user,” or “users” mean individuals who access or use the platform.

If you do not agree with the practices mentioned here, you are advised to discontinue the use of JETFIN TECHNOLOGIES SOLUTION. This Privacy Policy should be read together with our Terms and Conditions, as both jointly govern the usage of our services.

Data We Collect

When you interact with our platform, we collect specific categories of data to ensure secure functioning, comply with legal obligations, and enhance your overall experience.

Personal Information: Includes your name, contact details (phone number, email ID, residential address), and, when legally required, government-issued identification (PAN, Aadhaar) for KYC verification.
Financial Data: Covers details like your bank account number, UPI ID, debit/credit card information, invoices, and billing details. Transaction histories are stored for compliance purposes and customer support.
Technical Information: Such as IP address, type of device, browser version, operating system, timestamps, activity logs, referral sources, and clickstream activity.
Cookies & Trackers: Technologies such as cookies help manage sessions, remember preferences, prevent fraud, improve performance, and personalize user experiences.

How We Use Your Data

Your information is never sold, traded, or rented out for marketing purposes. However, it may be shared with authorized third parties if required. Data collected may be used for:

Processing and managing financial transactions
Identity verification for users and merchants
Ensuring compliance with legal and regulatory standards (e.g., KYC)
Preventing, detecting, and investigating suspicious or fraudulent activity
Offering customer service and resolving disputes
Maintaining, upgrading, and testing platform functionality
Sending service-related alerts, notifications, and updates
Conducting internal audits, reviews, and analytics
Personalizing services and improving user experience
Promoting services, subject to the user’s prior approval

Data Sharing

Although user information is not sold or rented, it may be disclosed under the following circumstances:

Payment Partners & Banks: For secure and smooth transaction processing
Merchants: To confirm successful payments and provide related transaction details
Service Providers: For tasks such as KYC verification, fraud prevention, IT support, analytics, and cloud hosting
Authorities: When disclosure is required by law, regulatory agencies, or court orders
Corporate Changes: In cases of mergers, acquisitions, bankruptcy, or transfer of assets, user data may form part of the transferred assets

Retention of Data

Personal and financial details are kept only for as long as necessary to fulfill the purposes described or as mandated by law.
KYC records and transaction data are typically stored for a period of 8 to 12 months, depending on regulations.
After the retention period ends, the information is either anonymized or permanently deleted to ensure it cannot be traced back to you.

Data Security

We prioritize the safety of your information by employing multiple security measures, including:

SSL/TLS encryption to secure communication between your browser and our servers
Periodic vulnerability assessments and third-party security audits
Restricted access, ensuring only trained and authorized staff can handle sensitive data
Multi-factor authentication, fraud detection tools, and data loss prevention technologies

Note: While advanced safeguards are used, no online system is fully secure. Users are advised to set strong passwords and keep login credentials confidential.

Your Rights

Depending on applicable laws (including GDPR where relevant), you may exercise the following rights:

Access: Request a copy of your personal information stored with us
Correction: Ask for updates or corrections to incomplete/inaccurate data
Deletion: Request removal of your personal details
Withdraw Consent: Revoke any prior consent given
Restriction/Objection: Restrict or object to certain data processing activities
Data Portability: Request transfer of your data in a structured, readable format

To exercise these rights, please contact us at jetfintechnologiessolutionpvtl@gmail.com.

Cookies & Tracking

Our platform uses cookies and tracking technologies to:

Store and manage user preferences
Handle active sessions and logins
Generate analytics and platform usage statistics
Detect fraudulent or suspicious activity

You may disable cookies in your browser, but some features may not function properly without them.

External Links & Tools

The platform may include links, plugins, or tools from third parties (e.g., banks, analytics providers, KYC vendors). We are not responsible for how these third parties process your data. Users are advised to review their respective privacy policies before sharing any information.

Protection of Minors

Our services are intended only for individuals who are 18 years or older. We do not knowingly collect personal details from minors. If such data is discovered, it will be deleted immediately.

Updates to Policy

This Privacy Policy may be updated from time to time to reflect legal, business, or technical changes. All revisions will be posted on this page with an updated “Last Updated” date. Users are encouraged to review this Policy periodically.

Consent

By accessing or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you disagree, please stop using our services.

Contact

For any concerns, queries, or complaints regarding this Privacy Policy, you may reach us at jetfintechnologiessolutionpvtl@gmail.com.