Welcome to JETFIN TECHNOLOGIES SOLUTION, managed and operated by JETFIN TECHNOLOGIES SOLUTION PRIVATE LIMITED. We value your trust and the opportunity to serve you. In this document:

• “we,” “our,” and “us” denote JETFIN TECHNOLOGIES SOLUTION
• “you,” “your,” and “user” refer to individuals or entities utilizing our services

These Terms and Conditions outline the rules that govern your use of our payment gateway platform. By continuing to access or use our Services, you acknowledge and agree to these Terms. If you disagree with any provision, you must stop using the Services immediately. Please note, these Terms may be revised from time to time, and ongoing use will be considered acceptance of the updated version.

Acceptance of Terms

• By accessing or using our Services, you agree to these Terms along with our Privacy Policy.
• If you do not agree with any clause, you must stop using the Services immediately.

Eligibility & Account Registration

To use our Services, the following conditions must be met:

• You must be at least 18 years old and legally capable of entering into binding agreements.
• Your business must be genuine and fully compliant with applicable laws.
• Completion of the KYC process with valid identity and business documentation is mandatory.
• You are solely responsible for safeguarding your account credentials. All activities under your account are treated as authorized unless proven otherwise.
• We reserve complete authority to approve or reject applications at our discretion.

Scope of Services

JETFIN TECHNOLOGIES SOLUTION offers digital payment solutions to enable businesses to collect payments through multiple methods, including credit cards, debit cards, UPI, net banking, and digital wallets.

Key features include:

• APIs and plugin integrations for applications, websites, and POS systems
• Payment links, subscription management, invoicing, and QR-based payment collection
• Real-time monitoring of transactions with settlement into verified bank accounts

We may, at our discretion, add, modify, or discontinue Services at any time.

User Responsibilities

As a registered user, you agree to:

• Provide accurate, complete, and updated business and financial information
• Use the Services solely for lawful and legitimate business activities
• Keep all login credentials, API keys, and sensitive access details secure
• Immediately notify us in case of unauthorized account use, fraud, or any security issue

Fees & Settlements

• Service fees are outlined in your Merchant Agreement or displayed in the Dashboard.
• Fees are subject to updates, and prior notice will be given.
• All charges are exclusive of applicable taxes, which must be borne by you.
• You are responsible for chargebacks. Refunds will be processed in accordance with our internal policies and timelines.
• We reserve the right to revise or adjust fee structures, with notifications provided via email or dashboard alerts.

Restricted Activities

You are prohibited from using our Services for:

• Illegal, unauthorized, or fraudulent activities
• Transactions involving prohibited goods/services, including narcotics, gambling, adult content, counterfeit products, firearms, or any items restricted by law
• Attempting to bypass, exploit, or manipulate system security

Violation of this clause may result in:

• Immediate suspension or permanent termination of your account
• Withholding of funds until investigations are concluded
• Legal proceedings under applicable laws

Fraud Prevention & Risk Management

We deploy stringent fraud prevention measures, including:

• Real-time monitoring of all transactions
• AI-based fraud detection tools and automated risk scoring

If a transaction is flagged:

• It may be delayed, withheld, or reversed
• Accounts associated with fraudulent or suspicious activities may be suspended or terminated without prior notice
• You will be liable for any losses, penalties, or chargebacks caused by high-risk or unlawful activity

Privacy & Data Security

• We prioritize confidentiality and adhere to applicable data protection laws and our Privacy Policy.
• We use encryption, authentication protocols, and strict access controls.
• By using our Services, you consent to the use of your data for purposes including payment processing, fraud prevention, compliance, and technical enhancements.

Intellectual Property Rights

• All intellectual property - including platform software, design, trademarks, content, and related documentation - is owned by JETFIN TECHNOLOGIES SOLUTION PRIVATE LIMITED or its licensors.
• You are granted a limited, non-transferable license to use the Services solely for your business operations.
• You may not copy, alter, reverse-engineer, sublicense, or misuse any component of the platform.
• Use of our branding or marketing material requires prior written approval.

Third-Party Integrations

Our Services may rely on or integrate with third-party providers such as banks, payment networks, analytics tools, logistics providers, and CRM systems.

• We are not responsible for the practices, reliability, or operations of these third parties.
• Losses or damages caused by third-party services are your responsibility and subject to their policies.

Suspension & Termination

Your account may be suspended or terminated if:

• You breach these Terms
• You engage in fraudulent, illegal, or unauthorized activities
• Legal or regulatory obligations require such action

Possible consequences include:

• Temporary or permanent account suspension
• Withholding of funds pending investigation or resolution
• Obligation to settle outstanding dues or payments

Dispute Handling

• All disputes will first be addressed by our internal support and dispute resolution team.
• For transaction-related issues (e.g., chargebacks), we will coordinate with banks and payment networks under prescribed protocols.
• If issues remain unresolved internally, you may pursue remedies as per applicable jurisdiction.

Limitation of Liability

To the maximum extent allowed by law:

• JETFIN TECHNOLOGIES SOLUTION shall not be liable for indirect, incidental, or consequential damages from your use or inability to use the Services.
• This includes loss of profits, revenue, or data.
• We do not guarantee uninterrupted or error-free operation of the Services.

Indemnity

You agree to indemnify and hold harmless JETFIN TECHNOLOGIES SOLUTION PRIVATE LIMITED, its employees, affiliates, and directors against claims, damages, liabilities, or expenses resulting from:

• Misuse of Services
• Violation of these Terms
• Fraudulent or unlawful activity conducted through your account

Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• All disputes will fall under the exclusive jurisdiction of Indian courts.

Force Majeure

We are not responsible for delays or failures in fulfilling obligations caused by events beyond our reasonable control, including:

• Natural disasters
• Epidemics or pandemics
• Acts of terrorism or war
• Cyberattacks or major technical failures
• Strikes or labor disruptions
• Government restrictions or legal directives

Amendments to Terms

• We may update or revise these Terms at any time.
• Significant changes will be posted on the website with a revised “Last Updated” date.
• Continued use of the Services after updates signifies acceptance.
• Users are advised to review these Terms periodically.

Severability & Waiver

• If any clause is deemed invalid or unenforceable by a competent authority, the remaining provisions remain effective.
• Failure to enforce any provision does not constitute a waiver of our right to enforce it later.

Contact

For questions, concerns, or legal notices regarding these Terms, you may contact us at jetfintechnologiessolutionpvtl@gmail.com.